HOW WE ARE KEEPING YOU SAFE
[We hope you are all safe and healthy and able to keep in good spirits during this challenging time]
We have made major changes to keep patients and staff as safe as possible. In addition to our usual strict adherence to infection prevention policies and protocol, we have chosen to go above and beyond CDC and OSHA directives.
When scheduling we will be asking health screen questions and giving guidelines. We ask patients to bring a mask and gloves and will supply them for you if needed. Preregistration, health questionnaire and medical history, will be processed remotely by email or text to minimize your wait time and touching forms. Treatment fees will be settled before treatment is done: This and other methods will significantly decrease office interaction for your safety.
At the front desk we have a Plexiglas shield to protect you during receptionist interaction.
The day of your appointment we will again ask you some health questions and review guidelines. In addition we will take your temperature and oxygen saturation reading. Our waiting will no longer have magazines and brochures as these are difficult to disinfect properly. We will be misting [ultra-fine spray in the air] the waiting area and operatory with a powerful but very safe disinfectant.
We have employed touchless devices throughout the office, including hand sanitizer that we will ask you to use.
Of course we will have physical distancing, one patient at a time in the office and longer times between patients so we can better clean and disinfect. Understanding economic hardships, we will have increased financing options.
In the treatment room, all personnel will be wearing complete PPE protection as mandated by the CDC. We have a new high volume suction system that collects the majority of harmful aerosols. Air mister to spray disinfection before and after each patient. Exhaust fans to pull harmful air away from our patients. Medical-grade air purifiers with HEPA filters and UV disinfection. Disposable plastic covering on all places that can possibly be touched. Controlled air flow away from our patients.
The health and safety of our patients and staff are of utmost importance to us.
Contact : Robert G. Veligdan, DMD
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